Privacy Policy for Mamta Ayurveda
At Mamta Ayurveda (mamtaayurveda.com), operated under SRAM INDIA AYUSH PVT LTD, we are deeply committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, safeguard, and disclose your data when you visit our website, book an appointment, or use our clinical services.
1. Information We Collect
To provide you with personalized Ayurvedic care, we may collect the following types of information:
Personal Identification Information: Name, age, gender, email address, phone number, and physical address when you register or book an appointment.
Health and Medical Information: Medical history, current symptoms, lifestyle habits, dietary preferences, and findings from consultations (such as Nadi Pariksha and Prakriti analysis). This is gathered solely to diagnose and formulate your treatment plan.
Technical and Usage Data: IP address, browser type, device information, and browsing patterns on our website. We use cookies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use the data we collect for the following purposes:
To Provide Medical Care: To assess your health, prescribe customized Ayurvedic treatments, and monitor your healing progress.
To Manage Appointments: To schedule, confirm, or reschedule your in-person or online consultations.
To Improve Our Services: To analyze website usage and enhance our digital presence and clinic offerings.
To Communicate: To send you appointment reminders, wellness tips, responses to your inquiries, and updates regarding our clinic operations.
3. Data Protection and Security
We treat your health and personal data with the highest level of confidentiality. We implement strict administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Patient records are accessible only to authorized medical practitioners, including Dr. Mamta Chandan and Dr. Arun Chandan, and designated clinic staff.
4. Sharing Your Information
Mamta Ayurveda does not sell, trade, or rent your personal or medical information to third parties. We may share your information only under the following circumstances:
Affiliated Entities: With our parent company, SRAM INDIA AYUSH PVT LTD, strictly for administrative or product-fulfillment purposes (e.g., dispensing prescribed herbal formulations).
Legal Requirements: If required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of our clinic, our patients, or others.
Service Providers: With trusted third-party vendors who assist us in operating our website or booking systems, provided they agree to keep this information confidential.
5. Your Rights and Choices
You have the right to:
Review and request a copy of the personal and health information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your data, subject to legal and medical record-retention requirements under Indian law.
Opt out of receiving marketing or promotional communications from us at any time.
6. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:
Mamta Ayurveda
Email: drji@mamtaayurveda.com / mamta@mamtachandan.com
Phone: +91-70182-20064
Mohali Clinic: B-1002, Marbella Grand GHS-3, IT City Road JLPL Industrial Area, Sector 82-A, Mohali, District SAS Nagar, Punjab
Dharamsala Clinic: C-32/33 Dhauladhar Colony, Badol, Dharamsala-176215 (Kangra), HP